Tickets, assets, work orders, approvals, and reporting for every department. Built for K-12, readable by superintendents, and fast enough for staff between bells.
Ticket operations
District-wide command center
4
Urgent
7
Overdue
12
Unassigned
18
Due today
6
Waiting
Lincoln HS · Room 101 · Sofia on it
Lincoln HS · Room 101 · Mike on it
Lincoln HS · Room 101 · Alicia on it
Lincoln HS · Room 101 · Elena on it
Morning triage
Trusted by districts serving over 280,000 students
The problem
Most districts juggle disconnected tools to manage what should be one workflow. Each one creates a blind spot, and none of them talk to each other.
Teachers forward the same issue three times and no one knows who owns it.
Facilities teams inherit stale rows, mystery priorities, and missing photos.
Urgent hallway issues move fast, but the paper trail disappears.
Approvals sit on desks while staff wonder whether anyone saw the request.
Chromebook history, warranties, and repairs scatter across different files.
Board updates turn into a monthly data hunt across every department.
The solution
A workspace built for how districts actually work: fast intake for staff, real operating controls for support teams, and clean reporting for leaders.
Submit a request
District Resolve
For teachers and staff
“Teachers actually submit tickets now. Before, they'd just complain in the staff room.”Dr. Sandra Reyes, IT Director, DUSDSee staff intake
Today's field work
District Resolve
For technicians
“I used to come back to my desk to update tickets. Now I update them in the room.”Mike Chen, Technology LeadSee technician tools
Department workload
District Resolve
For department admins
“I went from four hours of triage every morning to twenty minutes.”Alicia Gomez, Maintenance DirectorExplore admin tools
Board-ready report
District Resolve
For superintendents and CBOs
“I walked into the board meeting with a four-slide PDF. It was day 60.”Dr. James Park, SuperintendentSee executive reporting
Every department
Each department gets its own queue, custom forms, SLA rules, approvals, and KPIs without leaving the district workspace.
Technology
Chromebooks, Wi-Fi, accounts, projectors, printers, phones, and classroom displays.
Maintenance
HVAC, plumbing, electrical, lighting, doors, locks, and preventive work.
Custodial
Spills, restrooms, trash, event cleanup, supplies, and daily campus needs.
Facilities
Room setup, building issues, inspections, grounds coordination, and scheduled work.
Transportation
Buses, routes, field trips, vehicle issues, radios, and fleet service history.
HR
Onboarding, access requests, employee forms, approvals, and internal service requests.
Security
Cameras, access control, safety incidents, badge requests, and site readiness.
Grounds
Lawns, trees, irrigation, playgrounds, outdoor repairs, and seasonal work.
Customers
“We replaced four tools with District Resolve. Maintenance tickets that used to take six days to close now close in two. We're not even using all of it yet.”
Dr. Sandra Reyes
IT Director, Dinuba Unified School District
3,400 students · 8 sites · live since Aug 2025
Read the full storyIntegrations
District Resolve fits into the systems districts already trust, from identity to SIS to communication and finance.
Trust
Security review should not stall your operations project. District Resolve surfaces the controls your CIO, CBO, and board will ask about first.
FERPA Ready
SOC 2 Path
COPPA Aware
SDPC DPA
Pricing
Starting at
$1.50 / student / year
Includes unlimited staff users, all departments, core integrations, and production-ready K-12 workflows.
Common questions
Most districts go live in 30-60 days. We import existing ticket data, configure departments and SLAs, train admins, and turn it on at your pace.
A configured district workspace, sample data import, core department setup, staff intake, technician workflows, and a closeout plan if you decide to continue.
Yes. District Resolve is built for K-12 identity patterns and can support Google Workspace, Microsoft 365, Clever, ClassLink, and SIS-aligned workflows.
Pricing is enrollment-based, not seat-based. Staff, technicians, sites, departments, and integrations are included so costs stay predictable.
We can import historical tickets, categories, staff, sites, and assets so your team keeps the history without keeping the old workflow.
Many districts evaluate District Resolve under operational efficiency, technology infrastructure, safety, and family/student support goals. Your finance team should map final funding to local policy.
District Resolve is designed around tenant boundaries, least-privilege roles, audit logs, encrypted transport, and FERPA-aware operational data handling.
Start with a 30-minute walkthrough, run a no-procurement pilot, review security and pricing, then convert the pilot workspace into production if it fits.
Still have questions? Talk to our team
Book a personalized walkthrough. We'll show you a working account configured for a district like yours, then run live scenarios with your team.